Know Your Rights

Representative Payee

Disability Justice partners with the Social Security Administration (SSA), to help protect the rights of beneficiaries of Social Security or Supplemental Security Income (SSI).  Specifically, we investigate issues related to individuals with disabilities who have a Representative Payee to help manage their Social Security or SSI, but that Representative Payee may be taking advantage of the person with a disability and misspending the Social Security funds.

The SSA’s Representative Payee Program provides benefit payment management for beneficiaries who need assistance with managing their Social Security or Supplemental Security Income payments. Generally, the SSA looks for family or friends to serve as Payees, but when friends or family members are not able to serve as Payees, the SSA looks for qualified organizations. 

The Representative Payees are responsible for keeping records and, when requested, reporting how they spent the benefits received on behalf of a Social Security beneficiary or SSI recipient. 

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Securing Your Benefits

Do you receive Social Security or Supplemental Security Income? You may designate a representative payee (a friend, a family member, or an organization) to help manage your benefits.

The Social Security Administration imposes strict rules on representative payees. As Colorado’s Protection and Advocacy agency, were responsible for making sure that those rules are followed — and that your money is accounted for

Protection and Advocacy System (P&As) 

In 1977, Disability Justice was designated by Governor Lamm as the Protection & Advocacy (P&A) for Colorado.  On April 13, 2018, President Trump signed the Strengthening Protections for Social Security Beneficiaries Act of 2018. This law directs state-designated P&A Systems to conduct all periodic onsite reviews of Representative Payees and investigate allegations of Payee misconduct. In addition, the P&A’s can conduct educational visits for new Representative Payees. 

A review will determine if the Representative Payee has performed the following duties: 

  • Managed funds so the beneficiaries meet all their financial obligations and basic needs (rent, food, clothing, utilities, medical); 
  • Accounted for all funds received and spent; 
  • Saved any unspent funds in an appropriate manner; and 
  • Complied with Representative Payee accounting and reporting responsibilities. 

Information for Beneficiaries, Legal Guardians, and Third Parties 

To ensure satisfactory oversight of Social Security and SSI benefits, Disability Justice will conduct a home visit and interview of beneficiaries served by the Representative Payee selected for a review. If applicable, Disability Justice will also conduct an interview with legal guardians or third parties. 

Results of Review 

If the results of the review find that the Representative Payee has not fulfilled their duties, corrective action(s) may be required in order for the Representative Payee to continue to serve. If the review finds that no corrective action is required, the Representative Payee will receive a notice advising that the review is complete. 

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Request Assistance

Your rights matter. Need help protecting them? Request assistance from one of our self-advocacy specialists.